Six service lines, one delivery model: fixed scope, fixed fee, running in production inside weeks. Everything is built in your infrastructure and handed over — repo, keys, documentation and eval sets.
Agents that do the repeated work end to end — triage, resolution, QA, reconciliation — inside the tools your team already uses.
Deliverables
Research, enrichment, qualification and follow-up wired into your CRM so pipeline stops depending on who had time this week.
Deliverables
When nothing off-the-shelf fits: retrieval over your own corpus, fine-tuned classifiers, internal copilots, evaluation harnesses.
Deliverables
One warehouse, one definition of every metric, one dashboard leadership trusts. The foundation every agent reads from.
Deliverables
We redesign the workflow before we automate it. Most processes don't need an agent — they need deleting first.
Deliverables
Your people become the operators. Hands-on training on your own agents, your own data, your own edge cases.
Deliverables
Fourteen days from signed spec to production for a first agent. Days 0–3 are the audit, days 4–7 the spec and eval set, days 8–14 the build, shadow run and launch. Complex retrieval or bespoke integrations can add a week — we tell you that before you sign, not after.
You do. Full ownership of the repository, the infrastructure, the prompts, the eval sets and the documentation. Everything runs in your cloud accounts under your API keys. If you end the engagement tomorrow, the agents keep running and your team can maintain them.
Whichever wins the eval for that specific task. We route per step — a cheap fast model for classification, a frontier model for anything customer-facing or judgement-heavy — and re-benchmark quarterly. You are never locked to a single provider, and switching costs you a config change rather than a rebuild.
Three things. Retrieval grounded in your own systems, so answers are drawn from live order and policy data rather than model memory. Hard decision boundaries, so the agent can only take actions on an allow-list. And a confidence threshold that hands off to a human with a written summary rather than guessing.
It replaces the part of their week that they hate. In every deployment we've run, headcount held and the work changed: support leads move onto retention and product feedback, marketers move from asset QA onto strategy. We'll tell you honestly during the audit if a role is genuinely at risk.
A fixed fee per agent, scoped after the audit, plus an optional monthly run-and-improve retainer. The audit itself is a flat €2,500 and is credited in full against the first build. No per-seat licence, no percentage of savings.
Everything runs inside your infrastructure and your data never trains a third-party model. We work under a DPA, apply data minimisation at the retrieval layer, log every agent action for audit, and can deploy fully within the EU. Our own operation is ISO 27001 aligned and SOC 2 Type II is in progress.
The spec names the metric and the threshold before we build. If a launched agent misses its threshold at the 30-day review, we fix it at our cost until it clears or we refund the build fee. That's why the audit exists — we only take work we're confident we can hit.