Terms of service

These terms govern use of this website and set out the default commercial framework for engagements with AIMAGENTIC AI B.V.. They are a template for a real deployment and should be reviewed by your own counsel before publication. A signed statement of work takes precedence over anything here.

Website use

Content on this site is provided for information only and does not constitute professional advice. We make no warranty that it is complete or current. Metrics quoted are drawn from client engagements and are not a guarantee of comparable results.

Engagements

• Audit.A fixed-fee engagement producing a ranked automation map. The deliverable is the client’s to keep regardless of whether a build follows. The fee is credited in full against a subsequent build.
• Build. Scoped and priced per agent after the audit, against a written specification naming the metric and the acceptance threshold.
• Run.An optional monthly retainer covering monitoring, escalation review, retraining and reporting. Cancellable with 30 days’ notice.

Acceptance and remedy

Each build specification names a measurable threshold. If a launched system has not met its threshold at the 30-day review, we will remediate at our own cost until it does, or refund the build fee at the client’s election. This is the sole remedy for performance shortfall.

Intellectual property

On payment, the client owns the delivered work product: source code, infrastructure definitions, prompts, evaluation sets and documentation. We retain ownership of our pre-existing tools, libraries and methods, and grant a perpetual, non-exclusive licence to use them as embedded in the deliverable.

Client responsibilities

The client provides timely access to systems and data, a named decision-maker, and the necessary rights for us to process the data involved. Delays in access move delivery dates.

Confidentiality and data

Each party keeps the other’s confidential information confidential. Processing of personal data is governed by a separate Data Processing Agreement. Systems are built and run inside client infrastructure; see our privacy policy.

Liability

Neither party is liable for indirect or consequential loss. Our aggregate liability under any engagement is capped at the fees paid for that engagement in the preceding twelve months. Nothing here limits liability that cannot be limited by law.

Governing law

Dutch law applies. Disputes are subject to the exclusive jurisdiction of the courts of Amsterdam.

Contact

hello@aimagentic.ai — Keizersgracht 241, 1016 EA Amsterdam.